The sustainability professional’s blindspot.Our obsession with problem-solving is actually hindering transformative change. The Key TakeawaySustainability professionals are too focused on solving problems within existing systems rather than reimagining those systems entirely. Our professional bias toward incremental problem-solving, which we honed through years of navigating corporate constraints, has become our greatest liability in an era that demands fundamental transformation. Why This MattersWhile sustainability professionals celebrated marginal improvements in carbon efficiency, waste reduction, and water conservation, we missed larger opportunities for systemic change. We have become masters at optimising flawed systems rather than reimagining them. The Problem with Problem-SolvingOur profession's attachment to problem-solving manifests in several ways. We break down complex challenges into manageable chunks, set incremental targets, and celebrate small wins. While this approach has served us well in securing early victories, it is now becoming a barrier to the scale of change needed. When faced with the challenge of sustainable packaging, we optimise the use of existing materials rather than questioning the need for packaging. When addressing transportation emissions, we improve vehicle efficiency rather than reimagining urban design. When tackling food sustainability, we optimise food production and current supply chains rather than revolutionising how we consume food. The Imagination GapThis blindspot stems from an imagination gap, which is the space between what we can fix and what we need to reinvent. Most sustainability professionals are trained to operate within existing constraints, making us excellent problem solvers but poor system revolutionaries. We have become so adept at navigating corporate bureaucracy, building business cases, and achieving incremental improvements that we have lost our ability to envision and advocate for fundamental change. Our professional success in working within the system has paradoxically made us less effective at transforming it. Breaking FreeSustainability leaders are beginning to recognise and address this blindspot. They are adopting new approaches that prioritise systemic thinking over problem-solving. This shift manifests in several ways: First, they are reframing their role from problem-solver to system architect. Rather than asking "How do we solve this problem?" They are asking "Why does this problem exist and what system created it?" Second, they are creating space for imagination alongside implementation. They are dedicating time and resources to explore radical alternatives, even when immediate implementation seems impossible. Third, they are building coalitions for systemic change rather than settling for individual company improvements. They recognise that transformative change requires collective action and industry-wide collaboration. The Role of LeadershipFor sustainability professionals, addressing this blindspot requires a fundamental shift in how we approach our work. We need to cultivate our capacity for imagination while maintaining our problem-solving capabilities. This means creating space for big-picture thinking alongside day-to-day implementation. Leadership teams need to support this evolution by protecting time for strategic thinking and encouraging exploration of radical alternatives. They need to create safe spaces where sustainability professionals can question fundamental assumptions without fear of being labelled as impractical. Looking ForwardAs we look ahead, the sustainability profession needs to develop new skills and mindsets. We need to become as comfortable with systemic redesign as we are with incremental improvement. This means developing expertise in areas like systems thinking, design thinking, and scenario planning. We also need to build new networks that expose us to diverse perspectives and radical ideas. Our professional networks often reinforce our problem-solving bias by celebrating incremental improvements rather than transformative change. The Bottom LineBeing good at solving sustainability problems within existing systems is no longer enough. Our profession's bias toward problem-solving, while valuable, has become a limitation in an era that demands fundamental transformation. For sustainability professionals, this means we must cultivate two seemingly contradictory capabilities: the pragmatic problem-solving skills needed to drive immediate improvements, and the visionary thinking needed to imagine and advocate for systemic change. The most successful sustainability professionals will be those who can bridge this gap, maintaining their effectiveness at driving incremental improvements while developing their capacity to envision and advocate for transformative change. They will be the ones who can both optimise existing systems and imagine entirely new ones. Remember that our greatest professional asset, our problem-solving capability, must not become our biggest liability in driving the scale of change our world needs. The future belongs to sustainability professionals who can both solve problems and reimagine systems. |
The CSO Journey newsletter provides insights, tips and resources for Chief Sustainability Officers, sustainability leaders and professionals.
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