The hidden champions of corporate sustainability


The hidden champions of corporate sustainability.

Companies are making bold environmental commitments, publishing elaborate sustainability reports, and hiring teams of experts. Their CEOs deliver compelling speeches about environmental stewardship at global forums. Their boards approve ambitious net-zero targets.

And yet, meaningful progress remains elusive.

The fundamental challenge is not a lack of commitment at the top or insufficient grassroots support. It is that we have misidentified the true catalyst for organisational transformation.

Sustainability professionals have operated under a flawed assumption: that change happens primarily through executive mandates or bottom-up initiatives.

Consider the traditional corporate sustainability playbook: Create a high-level strategy, secure board approval, announce ambitious targets, and cascade implementation through the organisation.

It is an approach that looks impressive on paper but often fails to deliver tangible results.

The missing piece?

So what is the missing piece? They are missing the critical middle managers – where the real work happens.

Middle managers. These departmental leaders, regional managers, and operational heads run the factories, manage the supply chains, and lead the sales teams.

They are not the ones giving speeches and media interviews about saving the planet.

They are the ones who make thousands of decisions daily that collectively determine an organisation's environmental impact.

When a procurement manager selects suppliers, they are making climate decisions. When a logistics director optimises delivery routes, they are influencing emissions. When a manufacturing supervisor modifies production processes, they are affecting resource efficiency.

The most successful Chief Sustainability Officers know this.

Instead of wasting time on perfect strategies or grassroots campaigns, they invest in their middle managers.

The best part?

These middle managers often find ways to save money while saving the planet. Not all sustainability initiatives must come from the sustainability department. They will also come from middle managers who are empowered to view their responsibilities through a sustainability lens.

This approach succeeds because it addresses several critical factors simultaneously:

First, it acknowledges that middle managers understand operational constraints and opportunities better than anyone else. They know where efficiency gains are possible and where they are not. They can identify practical sustainability improvements that might be invisible to top management or external consultants.

Second, it leverages existing authority structures. Middle managers already have the relationships and credibility needed to influence their teams' behavior. When they champion sustainability initiatives, adoption rates increase significantly.

Third, it creates a multiplier effect. When middle managers integrate sustainability considerations into their daily decisions, the impact extends far beyond what a centralised sustainability team could achieve alone.

Empowering middle management

However, empowering middle management requires more than simply adding sustainability to their already full plates. Progressive organisations provide their middle managers with three essential elements:

Tools: Simple, practical frameworks for evaluating the environmental impact of decisions.

Knowledge: Targeted training that connects sustainability concepts to specific operational contexts.

Authority: Explicit permission to prioritise sustainable choices when they align with business objectives.

The transformation does not happen overnight. It requires sustained effort and a fundamental shift in how organisations approach sustainability leadership. But when executed effectively, the results can be transformative.

Conclusion

The message for sustainability professionals is clear: Stop trying to drive change exclusively from the top or bottom of your organisation. Instead, focus on the layer where daily operational decisions are made.

Your middle managers are waiting.

Give them the tools, knowledge, and authority they need to become your sustainability champions.

The planet – and your bottom line – will thank you for it.


Read previous posts

Why speed is the ultimate competitive advantage in sustainability

The sustainability professional’s blindspot

A guide to using AI for enhancing ESG efforts in your organisation

Not everything that can be measured matters, and not everything that matters can be measured

Who you report to determines your organisation’s sustainability commitment

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