The power of personal agency in sustainability leadership.I can only show you the door. You're the one that has to walk through it. This is what Morpheus said to Neo in The Matrix. It perfectly captures a fundamental truth about corporate sustainability leadership. External guidance can illuminate the path, but true transformation requires personal commitment and agency. The paradox of knowledge without actionDespite widespread access to knowledge, tools, and frameworks for sustainable development, many organisations struggle to achieve meaningful transformation. They remain stuck in a cycle of incremental progress, unable to achieve the transformative change needed to address our most pressing environmental challenges. The reason? Knowledge alone does not drive change. The sustainability industry has matured to the point where we are no longer lacking information or expertise. What is missing is the courage, commitment, and personal agency to act on that knowledge. The door is visible, but who will step through?Today's business leaders have unprecedented access to sustainability resources. The door to transformation is clearly visible. We understand the science of climate change, we have established frameworks for sustainable business practices, and we have seen compelling evidence that sustainable businesses outperform their peers. Yet many organisations hesitate at the threshold, caught between knowing what needs to be done and actually doing it. This hesitation often stems from deep-rooted organisational habits, fear of disrupting existing business models, and concern about short-term financial impacts. The door to sustainability transformation can appear daunting because it represents fundamental change – not just in operations and strategies, but in mindset and organisational culture. Personal agency is the missing linkThe key to crossing this threshold lies in personal agency – the belief in one's ability to influence outcomes and the willingness to take responsibility for driving change. This applies at every level of an organisation, from the CEO to front-line employees. Leaders must recognise that while external experts can provide guidance, frameworks, and best practices, they cannot instill the internal conviction necessary for transformation. This conviction must come from within. It requires a personal commitment to sustainability that goes beyond professional obligation to become a core part of one's leadership identity. From knowledge to embodied actionTrue sustainability leadership requires moving from intellectual understanding to embodied action. This means not just knowing about sustainable practices but actually living them, championing them, and building them into every decision and interaction. Consider the difference between a CEO who delegates sustainability to a dedicated department versus one who personally embodies sustainable leadership. The first approach treats sustainability as an external obligation; the second transforms it into an authentic expression of organisational purpose and values. Creating conditions for agencyWhile personal agency is inherently individual, organisations can create conditions that nurture it. This involves: Creating safe spaces for experimentation and learning from failure. When people feel psychologically safe to take risks, they are more likely to exercise their agency in pursuing sustainable initiatives. Connecting sustainability to personal purpose. Help individuals understand how their work contributes to larger sustainability goals, making the abstract concrete and personally meaningful. Celebrating initiative and ownership. Recognise and reward not just successful outcomes but the courage to take responsibility and drive change. The ripple effect of personal agencyWhen individuals exercise their agency in pursuing sustainability goals, it creates a powerful ripple effect throughout the organisation. Others are inspired to follow suit, creating a momentum that can transform organisational culture from within. This is where true sustainability leadership diverges from mere management. While management can implement systems and processes, leadership creates the conditions for others to step through their own doors of transformation. ConclusionThe future of sustainability leadership lies not in accumulating more knowledge or creating more sophisticated frameworks, but in cultivating the personal agency needed to act on what we already know. Organisations must shift their focus from simply providing information to nurturing the internal conviction and courage needed for genuine transformation. The door to sustainability transformation stands before us, more visible than ever. The question is not whether we can see it, but whether we will summon the personal agency to step through it. In this journey, each individual must decide whether to remain an observer of change or become its agent. Read previous postsThe hidden champions of corporate sustainability Why speed is the ultimate competitive advantage in sustainability The sustainability professional’s blindspot A guide to using AI for enhancing ESG efforts in your organisation Not everything that can be measured matters, and not everything that matters can be measured Who you report to determines your organisation’s sustainability commitment |
The CSO Journey newsletter provides insights, tips and resources for Chief Sustainability Officers, sustainability leaders and professionals.
A guide to validation for sustainability professionals. At its core, sustainability work is about change. We aim to transform systems, shift mindsets, and alter behaviours across organisations and society. Yet despite our compelling data and urgent calls to action, we often encounter resistance that seems illogical or frustrating. After two decades in this field, I have learned that our effectiveness is not just about having the right information. It is about how we connect with others....
What sustainability professionals can learn from Pixar’s storytelling. The work of sustainability professionals, whether it is driving decarbonisation, advocating for circular economies, or promoting social equity, is at its core about a story. Yet too often, we lead with data, not emotion. We talk about metrics, not meaning. We focus on systems, not the people they serve. The result? Our messages fall flat, failing to inspire the action we so desperately need. What if we approached...
Training the next generation of Scope 3 emissions managers. Managing Scope 3 emissions is one of the most challenging aspects of corporate sustainability. These indirect emissions, occurring across complex value chains, typically account for more than 70% of an organisation's carbon footprint. Yet many sustainability professionals struggle to effectively measure and reduce them. This article outlines a systematic approach to building Scope 3 management capabilities, and offers a training...